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Information for Harrods
Harrods is the world famous department store distinguished by its elegance and luxury. Founded in 1889 by Charles Harrod from a humble ground floor grocery store, it has transformed itself into a magnificent 7-storey wonder store offering all things beautiful and much-sought-after brands, both international and local. It has under its department store, over 5000 men and women from fifty different countries.
This up market giant store is located on Brompton Road, Knightsbridge in the Royal Borough of Kensington and in Chelsea, London. Harrods is the same brand carried by its other bodies which includes Harrods Bank, Harrods Aviation, Harrods Estates and Air Harrods.
A Giant Among Department Stores
Harrods motto is: Omnia Omnibus Ubique. It stands for: All things for all people, everywhere.
It is from this motto that the huge size of Harrods has evolved. To give you an idea of how gigantic it is, Harrods occupies a huge site of 5 acres (20,000 square meters) site and has over a million square feet of display and selling space. They have over 330 departments which makes it Europe’s largest department store. Its food hall and Christmas season department are world renowned favorites of shoppers, UK residents and tourists.
Harrods also has a range of shop services that includes 32 restaurants serving almost everything from Brazilian coffee to pub food, a “By Appointment” shopping assistance program handled personally by a highly-trained staff, a dispensing pharmacy , expert tailors, a watch repair service, barber shop, spa and beauty salon, a planning and design service for bathrooms, Harrods Financial Services, social events planning and catering service and several other types of service; all geared to make customers’ shopping a unique experience.
Harrods Product Range
Harrods’ product portfolio is not easy to describe as it carries a wide range of commodities; from sweets and souvenirs to diamonds and antiques. It has a superior array of fashion for men and women, children’s and infants’ wear, jewelry, electronics, bridal trousseaus, pets and pet accessories, children’s toys of different types and brands, food and wine, home furnishing, furniture, various types of bespoke services, and much, much more. During peak days, three hundred thousand people visit the store, a large part of which are from non English speaking countries.
Get the Latest Updates!
Every year, Harrods releases a range of their brochures and catalogues and an in-house exclusive magazine. You can view these PUBLICATIONS on your web browser or even your mobile. If a product is available at Harrods online, you can easily click it and purchase right from the publication.
If you want the latest updates in real time, you can also follow the social media accounts listed on their web page.
How to Order
When ordering from Harrods, there is a wide range of products to choose from. Whether you are looking men’s, women’s, children’s wear, accessories, food and wine and even if you’re looking for homeware, you can find them in Harrods.
Browse through the website using the menu on the upper part of the page. Choose from among the categories to find the product that you are interested in purchasing. Choose the quantity and then size that would fit you. There is an accompanying size guide on every product page that needs to have the correct size for you.
You can continue adding more items to your bag. Once done, you can hover on the bag icon on the upper right and a window containing your orders will drop down. You can proceed to checkout if done shopping.
If you have an account with Harrods, then you should log in for faster checkout. However, if you do not, you will be able to create an account through filling in the details for your purchase.
Do make sure that you use your Harrods discount code or voucher during checkout to get discounts on your purchase.
In regards to payment, you will not be charged until your order has been despatched. However, Harrods will get authorisation on your card just to be sure that the amount is there when the order will be despatched. You will not be charged twice, even though you may see this on your statement. The second charge will disappear later.
For all orders, please note that someone over 18 must sign upon receipt. Otherwise, there are other options for you to choose from if no one will be around to receive your order.
You can avail of Standard Delivery which takes 3-5 days within the UK. If you want your order to be sent to you by the next day, place your order before 1pm to be eligible for this service. You may also choose to have your item delivered on a Saturday.
International deliveries are available to select international locations.
For more information about the DELIVERY POLICIES, click on the link.
Harrods will offer free returns for all UK deliveries. However, this excludes deliveries with special charges, from third party suppliers, furniture, large and bulky goods.
If you’ve bought clothing, then you need to return them with tags still on and without any damages. You may return it through post or through a Harrods store near you. You will need to return your orders within 4 days of receipt.
Please read the RETURNS POLICY from Harrods.
Sample Harrods Vouchers
- Get up to 30% off on selected items when you use Harrods voucher!
- Use Harrods voucher and get the latest sales and exclusives!
Harrods is a great place to shop with a wonderful array of products to choose from. Use these Harrods discount vouchers to get you the best prices on your orders.
Do you like shopping at Harrods? You might also like shopping from these others stores. Check them out!
Other InformationMemorials: A Story of Human Interest
From the time Princess Diana of Wales, and Dodi Al-Fayed passed away, two memorial shrines have been installed inside Harrods in tribute to the couple. One, unveiled on April 12, 1998 is located at the foot of the Egyptian escalator which had photographs of the two people behind a pyramid look-alike display holding a wine glass with smudged lipstick from Diana’s supposed last dinner.
The second memorial, unveiled in 2005 is situated beside the escalator at door 3. A bronze statue of the two dancing on a beach under an albatross stands at this site.
These have become attractions for the curious shopper, which along with the one thousand and one items in this monstrous department store truly makes Harrods the place to shop.
How to Contact Harrods
87–135 Brompton Road
London, SW1X 7XL
For online enquiries and orders:
Mon-Fri: 8am to 6pm GMT Sat-Sun: Closed
Mobile/International: +44 (0)20 3626 7020
UK Landline: 0333 300 1000
Want to buy now? It's now easier than ever to redeem a voucher code from our website. Here's how:
- Add your chosen item(s) to your shopping basket at your selected store.
- Visit your shopping basket to review your purchases.
- If you need to make any modifications then this is the place to do it.
- On this page - usually near the total amount for your order you will see a small box where coupon code(s) are entered. Find the code you want and copy & paste the code into this box.
- Click on the 'Apply' button which will refresh the total of your shopping cart.
- Your code will be applied and the amount for any eligible items will be automatically!
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